Core Values – The ethics that drive us
Since inception, we have been governed by our core values. These values reflect the principles that are truly important to us and guide us to take decisions. They define our culture and soul of our company.
Professionalism – We are committed to deliver professionalism to our clients as an inseparable aspect of our business offerings, as our mission says “Commit PROFESSIONALISM with QUALITY and TRANSPARENCY.
Integrity – We regard Integrity as the foundation of our business conduct and to create an International benchmark in our services as per our vision.
Accountability - We believe that our actions can influence our clients and employees.
Service Excellence - We believe that employing the formula “Innovation+ Hard work+ empathy” at the work place, can give excellence in our service and we never compromise on that.
Covenant’s brain child, our promoter and Managing Director Mr. Jude Jayasingh, Mechanical Engineer with a Post Diploma in Automobile Engineering, a seasoned professional who had undertaken several Valuations assignments and having more than two decades of General Insurance Claims Management experience. Prior to Covenant Jude was responsible in setting up the Claims Management & Assessment philosophy of a leading Private Insurer which caters to 0.2 million claims per annum. Jude was the first inhous surveyor of the country after privatisation in 2001. Jude has varied exposure in handling all clauses of claims viz Fire, Engineering, Marine, Motor and was empanelled in all the Regional offices of all the PSU companies.
Our co director Mr. G.R.Narashiman - a Chemical Engineer by qualification who has almost 4 decades of vast technical experience. He is having an industry experience of 28 years, and commenced his individual Professional Surveyor practice spanning nearly 14 years before joining Covenant on January 2011.
Ms.LeenaJude – a 1st Class Commerce Graduate from Bharathidasan University with Post Graduation in Human Resources Management and Labour Laws. She has over 14 years of experience in HR and has been a part of founding team of Covenant. An expert in Human Resources strategy with varied exposures on Operations, Administration and Management actively involves in planning, innovative designing and implementation of our goals.
Managed and run by professionals, our team has the required knowledge and experience to take care of your claims and inspections. Our resources are highly dedicated, motivated, quality conscious and are committed to deliver and implement innovative solutions that help transform the client's business. We provide an environment that helps our resources explore dynamic careers thus enabling us to retain and make the team always motivated. We have our centralised operations at Chennai which facilitates
- Single window client desks
- Call centre – vernacular
- Quality control team
- MIS & Analytics
- Information Technology
- Admin and HR
We at Covenant completely understand the concern about communication, data protection and security while appointing a survey/inspection. We have invested in state-of-art technology to ensure that there is seamless communication and uninterrupted flow of data. Our stringent security measures ensure that all the information transmission is completely secure.
Security - Our premises are manned 24/7 with security personnel.
Technology - Sonic firewalls ensure that the network is protected. IBM Servers ensure optimal performance. We use high end IPABX for our Call center operations.
Connectivity - We work with more than one Internet Service Providers (ISP) for our Internet connectivity. This ensures redundancy if there is a failure of connectivity at one ISP and supports the BCP (Business continuity plan)
Security and Confidentiality
Confidentiality and Non Disclosure Agreements, which are legally binding formal agreements. These are signed with our clients as well as our team and any other third party Individual login for the team members to access the systems and ensure that the data is not tampered with in any manner.
Network and Windows Login
Auditing, reporting and monitoring at every stage of business process
We have installed UPS to ensure uninterrupted power supply in the event of power disruption. Standby generators are also installed to further guarantee consistent operations.
News and Events
- Covenant started in Karnataka by 15th December 2012
- Recruitment happening in covenant now
- DL verification services available across south india
- Call us for any investigation and recovery cases
- One stop for all your claims and inspection services
- Single window across South India.